Privacy
Last updated October 1, 2026
HSRV Housing Solutions is a small local business in Lowell, MA. This page explains, in plain words, what information we collect through this website and what we do with it.
What you send us
When you use the request form we receive what you type: your name, your phone number or email address, and your message. We use it only to reply to you and to plan and quote the work you asked about.
If you become a customer we also keep the details needed to do and bill the job, such as the property address, job notes, photos of the work, estimates and invoices.
What the website records by itself
We count how many times each page is opened and which website a visitor came from. These are totals only. We do not use cookies for this, and we do not store your internet address or anything that identifies you.
The Contact section shows a map provided by Google. When the map loads, Google may receive information from your browser and may set its own cookies, under Google’s privacy policy.
Who can see your information
Only the partners of HSRV Housing Solutions. We do not sell your information and we do not share it for advertising. It is stored with the companies that run our website and database, who process it only on our behalf, and we share it with others only when the law requires it.
How long we keep it
We keep requests and customer records for as long as they are needed for the work, for warranty questions and for our business and tax records.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email hsrvhousingsolutions@gmail.com and we will respond as soon as we can. We may need to keep some records where the law requires it.
Children
This website is for adults arranging work on a property. We do not knowingly collect information from children.
Changes
If we change how we handle information we will update this page and the date at the top.